The State of Competitive Intelligence within. New Zealand Private and Public Sector Organisations, страница 3

Figure 1.0: Porter’s Five Forces	8
Figure 2.0: Competitor Analysis Framework	16
Figure 3.0: Actionable Intelligence Cycle	17
Figure 4.0: Baumard Three Levels of Economic Intelligence	20
Figure 5.0: Elements of a Corporate Culture	22
Figure 5.1: Sociological matrix of an organisational culture	23
Figure 6.0: Intellectual Capital Framework	25
Figure 6.1: Opitimal level of knowledge sharing	26
Figure 6.2: Key stages of the knowledge process	27
Figure 7.0: Tangible and Intangible Factors	30
Figure 7.1: Porter’s Value Chain	32
Figure 8.2: Responses by Industry Segment	40
Figure 9.2: Profile by New Zealand company size	41
Figure 9.4: Profile by New Zealand age of company	42
Figure 10.1: Competition by Industry market	47
Figure 10.3: Competitiveness IN the New Zealand Market	49
Figure 10.4: Competitiveness OUTSIDE the New Zealand Market	50
Figure 10.6: Market change by Industry	51
Figure 10.7: Increase of market competition	51
Figure 12.1: Competitive Intelligence attitude by industry	59
Figure 13.1: Company Turn-over and competitive intelligence Expenditure	60
Figure 13.3: Exiting or Potential Competitors Risk	65
Figure 13.4: New Technology Risk	66
Figure 13.5: General Economic Risk	66
Figure 13.6: Current Exisitng Comptitors Risk vs. Future Risk	67
Figure 13.7: Current New Technology Risk vs. Future Risk	67
Figure 14.1: Process & Systems used to remain competitive	71
Figure 15.0: Future value of competitive intelligence	75

Table 3.1: Sources of Competitive Information	18
Table 8.0: Classification Variable	39
Table 8.1: Responses by Industry Segment	40
Table 9.0: Profile by size of New Zealand Company Turn-over	41
Table 9.1: Profile by Employee Size	41
Table 9.3: Profile by Age of Companies/Organisations	42
Table 9.5: Number of locations and afiliated offices	42
Table 9.6: ‘Strategic Protection Factor’ framework	43
Table 10.0: Market Competition	47
Table 10.2:Number of competitors and location	48
Table 10.5: Market change by company turn-over	51
Table 10.8: Surveyed companies Strategic Protection Factor	53
Table 10.9: Question 9 results - Strategic Protection Factor	54
Table 10.10: Question 9b results - Effective use of Knowledge Management	54
Table 10.11: Question 9c results – Effective use of Competitive Intelligence	55

Table 10.12: Question 9d results - Promoting Knowledge Mangement & Competitive Intelligence 56