Analysis of Data 39
Non-Disclosure 39
Classification Variables 39
Industry Segment 40
Company and Organisation Profile 41
Aim of Research Report 43
Data Collection and Analysis Methods 44
Limitations of this Research 45
Further Research Possibilities 45
Research Findings 46
Current state of the market competition 47
The relationship between competitive intelligence & knowledge management 53
The value of managing knowledge and competitive intelligence 58
Competitive Risk Factors 65
Plans for improving competitiveness 74
Conclusion and Implications 78
Recommendations 82
Appendix A: Covering Letter and Survey 83
Appendix B: Data Collection methods 94
References 101
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