работников линии производства выдвинуть свои предложения для улучшения качества.
1.6. (8 x 1point) Match each verb on the left with a noun on the right to form common partnerships. Use each word once only. Write your answers (letters a, b … or h) in the boxes.
1. annual |
a) conference |
2. early |
b) credit |
3. extended |
c) dismissal |
4. limited |
d) enterprise |
|
e) liability |
6. occupational |
f) pension |
7. private |
g) |
8. unfair |
h) retirement |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
a |
h |
e |
b |
g |
f |
d |
c |
1.7. (8 x 2 points) complete each sentence with the opposite of the word in brackets. Choose from the following list. Use each word once only. You must use the correct form of the verb.
accept |
demolish |
gain |
reject |
succeed |
withdraw |
impose |
attack |
1. He's reject my recommendation. (ACCEPT)
2. They're demolish an office block down by the river. (CONSTRUCT)
3. She accept the company's policy on the environment. (DEFEND)
4. She's gone to the bank to withdraw some money. (DEPOSIT)
5. Is he the kind of person to impose his responsibilities? (EVADE)
6. I think his reorganization plan will ultimately succeed .(FAIL)
7. They've attack restrictions on using the fax. (LIFT)
8. Share prices gain ground throughout the day. (LOSE)
1. |
reject |
2. |
demolish |
3. |
accept |
4. |
withdraw |
5. |
impose |
6. |
succeed |
7. |
attack |
8. |
gain |
1.8. (10 x 1 point) Choose the correct word for each sentence. Write the words in the boxes.
1. I'll ask my bank manager for advice/ advise about investment.
2. He first spoke briefly/shortly about the agenda for the day.
3. She hopes to get a chair/seat on the board.
4. We check/control each new consignment very carefully.
5. I enclosed a complements/compliments slip with the catalogue.
6. Do these cars confirm/conform to the new safety regulations?
7. You shouldn't read confident/confidential documents!
8. Normally, she's a very conscientious/conscious worker.
9. The unions criticised the government's economic/economical policy.
10. If you pay too much tax you get a discount/rebate.
1. |
advice |
2. |
briefly |
3. |
seat |
4. |
check |
5. |
complements |
6. |
conform |
7. |
confidential |
8. |
conscientious |
9. |
economical |
10. |
rebate |
1.9. (7 x 2 points) Complete each sentence with the correct form of 'TAKE' and a word from the list below. Use each word once only. Translate the sentences into Russian.
call consideration home |
out on
|
off steps |
1. You should take out an additional policy covering you against accidental damage.
2. We had to take off extra staff during the holiday season.
3. When all the transport costs have been take into consideration, we have in fact made a loss.
4. Sales really take out after the product had been mentioned on television.
5. A good sales rep can take home over £500 a week.
6. If my phone rings, could you take the call for me?
7. We must take steps to see that we don't lose our market share as a result of this increased competition.
2. Business Communication. Telephoning and Business Letters.
2.1. (6 x 2 points) Choose the best responses. Write your answers in the boxes.
1. Where are you calling from?
A. I'm on the phone.
B. My address is 49, Northwick Street.
C. This is Mrs Skolnick speaking.
2. Can't you reduce the price for our first order?
A. There are fewer goods available.
B. The order is firm.
C. It may be possible for an initial order.
3. Why is there no one on the premises now?
A. The building is quite new.
B. It is after office hours.
C. The person wanted is on holiday.
4. Would you quote the item number, please?
A. I have your quote.
B. Yes, that's the quantity I want.
C. Wait a moment. I'll just find it.
5. Would you prefer the latter?
A. Yes, I'd rather pay later.
B. Yes, I like the suggestion you made in your letter.
C. Yes, the last suggestion is the best one.
6. We've got some more on order.
A. So you expect them to come in soon?
B. So you can't order enough?
C. So you'll have to order some more?
1 |
2 |
3 |
4 |
5 |
6 |
B |
C |
B |
C |
C |
A |
2.2. (9 x 1 point) Complete these two conversations with sentences from the list below. Use each sentence only once. Write your answers (letters A, B … or I) in the boxes.
A: |
London Insurance Ltd. Can I help you? |
B: |
Good morning. I'd like some insurance for a journey abroad. |
A: |
I'll put you through to our Travel Department. |
B: |
Thanks very much. |
A: |
Hold the line, please. |
C: |
Travel Department. |
B: |
Yes, I'd like some travel insurance. |
C: |
I see. Could you tell me how long you'll be away? |
B: |
For a fortnight, from 19 September, |
C: |
Right. Will you be outside Europe at all? |
B: |
No, only in France and Germany. |
C: |
Well, we have 10, 20 and 30 day policies so you'll need a 20 day one. |
B: |
Is it not possible to get cover just for two weeks? |
C: |
Well, you could insure each or any of these categories separately. |
B: |
Well, it'll have to be 20 days then. How much will it cost? |
C: |
For full cover - that's death, injury, delay, baggage and money - £57.50. |
B: |
Is there an alternative? |
C: |
I'm afraid not. We only have standard periods. |
B: |
But it's better value if I take the full package, I suppose... |
A. No, only in France and Germany.
B. I'll put you through to our Travel Department.
C. Good morning. I'd like some insurance for a journey abroad.
D. I'm afraid not. We only have standard periods.
E. Yes, I'd like some travel insurance.
F. Hold the line, please.
G. For full cover - that's death, injury, delay, baggage and money - £57.50.
H. For a fortnight, from 19 September,
I. Well, you could insure each or any of these categories separately.
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
d |
c |
g |
f |
i |
b |
j |
h |
e |
2.3. (16 x 2 points) Below you will see parts of four letters concerned with orders. Put the correct word or phrase in each blank. Choose from the following list. Use each item once only. Write your answers (letters A, B … or P) in the boxes.
|
|
|
A.
With reference to your advertisement in the range I of 'Office Monthly', I would like to order 2 Easifix Year Planners.
I enclose a cheque for £15 to include postage and packing.
B.
Thank you for your note of 5th July for your "Finesse" line F of dining room furniture. We find your current issue satisfactory and would like to order the supply
10 "Finesse" dining tables at £280 per item
40 "Finesse" dining chairs at £60 per item
We acknowledge that you can supply these items within 30 days and we reserve the right not to accept delivery after this time.
We should be obliged if you would regret receipt of this order.
С.
We thank you for your order of 11th May for 2 Easifix Year Planners.
This terms has proved so popular that we quotation to inform you that it is temporarily out of stock.
We hope to be able to resume supplies within the next ten days.
We apologise for any inconvenience this may cause.
D.
Thank you for your order of 12th July for 10 "Finesse" dining tables and 40 "Finesse" dining chairs.
As we are in a position to stock you with the above items from following we have arranged for them to be delivered to you early next week.
1. |
I |
9. |
A |
|
2. |
H |
10. |
J |
|
3. |
G |
11. |
P |
|
4. |
f |
12. |
m |
|
5. |
C |
13. |
L |
|
6. |
O |
14. |
E |
|
7. |
B |
15. |
N |
|
8. |
k |
16. |
d |
2.4. (30 points) These are your notes of a telephone call from Mr Kittle. He has placed an order.
Call received From Order Action |
12 January Mr Kittle, Demon Marketing, plc 500 A4 plastic wallets (300 clear, 100 yellow, 100 red) Delivery 15 February latest |
Notes: 4°/. discount (+ 2% if payment within 30 days). Confirm in writing. |
• Write a letter to Mr Kittle confirming
— the phone call
— the order quantity
— the delivery date
— the discount.
• Write 50-60 words.
Dear Mr Kittle ---here is written confirm on your request from January 12 about 500 A4 plastic wallets (300 clear, 100 yellow, 100 red). The latest date you will get the order is February 15. We would like to inform you that you will get 4% discount |
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