4.1.3.1 Failure and Discrepancy Reporting........................................................... 16
4.1.3.2 Failure Reporting and Corrective Action System FRACAS....................... 16
4.1.3.3 Discrepancy Reporting and Corrective Action System DRACAS............... 16
4.2 Configuration Management (CM)...................................................................... 17
4.2.1 CM Basics..................................................................................................... 17
4.2.2 Concept and Definitions................................................................................. 18
4.2.2.1 Configuration Identification (CI)............................................................. 18
4.2.2.2 Configuration Change Control (CC)......................................................... 18
4.2.2.3 Configuration Status Accounting (CSA).................................................. 18
4.2.2.4 Configuration Audit (CA)........................................................................ 18
4.2.2.5 Configuration Item.................................................................................. 18
4.2.2.6 Basic structural concepts......................................................................... 20
4.2.3 Configuration Identification........................................................................... 20
4.2.3.1 Evolution of Product Identity.................................................................. 20
4.2.3.2 Three Layer Model for Product Identification........................................... 21
4.2.3.3 Identification of Physical Products........................................................... 21
4.2.4 Configuration Change.................................................................................... 22
4.3 Maintenance..................................................................................................... 22
4.3.1 Purpose of this Section................................................................................... 22
4.3.2 Background................................................................................................... 22
4.3.3 Implementing a Maintenance Management System......................................... 22
4.3.3.1 Data Take-on.......................................................................................... 22
4.3.3.2 Configuration Reconciliation................................................................... 23
4.3.4 Maintenance Execution.................................................................................. 23
4.3.4.1 Product History and Current Condition.................................................... 23
4.3.4.2 Types of Task.......................................................................................... 23
4.3.4.3 Task Management................................................................................... 24
4.3.4.4 Inventory Management Interface............................................................. 25
4.3.4.5 Support Requests.................................................................................... 25
4.3.5 Feedback........................................................................................................ 25
4.3.5.1 Failure Reporting and Corrective Action System (FRACAS)..................... 25
4.3.5.2 Discrepancy Reporting and Corrective Action System (DRACAS)............. 25
4.4 Inventory Management..................................................................................... 26
4.4.1 Part Definition............................................................................................... 26
4.4.2 Management Activity..................................................................................... 26
4.4.3 Management Assumptions............................................................................. 26
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