It would be wrong to move on to the glossary without drawing attention to three more detailed `encyclopaedias', although the older of these may no longer be in print. Each of the books ful®ls a different objective and all make a useful addition to the strategist's reference library.
Argenti, J (1969). Management Techniques, Allen and Unwin, London.
Hussey, D. E. (ed.) (1992). International Review of Strategic Management, volume 3, Wiley, Chichester.
KarloÈf, B (1989). Business Strategy: A Guide to Concepts and Models, Macmillan, London.
Kempner, T. (ed.) (1987). The Penguin Management Handbook, 4th edition, Penguin Books, London.
I hesitated over whether to include this, as like business process re-engineering, it is a process and method of approach rather than a technique. In the end I decided to err on the side of usefulness rather than purity of de®nition. Benchmarking is a primarily externally oriented activity, which compares processes between your organization and relevant others, which are not necessarily competitors, with the aim of using the ®ndings to become equal or better than the best. To undertake benchmarking, the organization ®rst needs to select the process that will bene®t from comparison, and select and reach agreement with appropriate benchmarking partners. An essential next step is to fully understand your own process before studying that of another ®rm, as without this it may be possible to see that improvement is needed, but not why the other organization is better.
Exhibit 1. Techniques listed in the glossary. |
|
Techniques listed |
Classi®cation |
Benchmarking |
Methodology |
Breakeven analysis |
Financial analysis |
Business de®nition |
Information manipulation |
Business process re-engineering |
Methodology |
Competitor analysis |
Information manipulation |
Competitor pro®ling |
Information manipulation |
Core competencies |
Information manipulation |
Corporate modelling |
Mathematical relationships |
Critical skills analysis |
Information manipulation |
Critical success factors |
Information manipulation |
Decision trees |
Quantitative relationships |
Delphi technique |
Forecasting method |
Discounted cash ¯ow |
Financial analysis |
Discount rate of return |
Financial analysis |
Diversi®cation matrix |
Financial analysis |
Du Pont chart |
Financial analysis |
Econometric model |
Mathematical relationships |
Environmental assessment: facing up to change |
Information manipulation |
Environmental assesssment: Neubauer and Solomon |
Information manipulation |
Environmental turbulence matrices |
Information manipulation |
Equilibrium analysis |
Information manipulation |
Experience curve |
Mathematical relationships |
Gap analysis |
Financial analysis |
Generic strategy matrix |
Information manipulation |
Global strategy |
Information manipulation |
Group competitive intensity map |
Information manipulation |
Historical analogy |
Forecasting method |
Industry analysis |
Information manipulation |
Industry mapping |
Information manipulation |
Key success factors |
Information manipulation |
Learning curves |
Financial analysis |
Life cycle concepts |
Information manipulation |
MCC decision matrix |
Information manipulation |
Net present value |
Financial analysis |
PIMS |
Empirical relationships |
Portfolio analysis |
Information manipulation |
Product/market matrix |
Information manipulation |
Pro®ts graph |
Financial analysis |
Risk analysis |
Financial analysis |
Risk matrix |
Information manipulation |
Risk-return matrix |
Financial analysis |
ROI chart |
Financial analysis |
Scenario planning |
Information manipulation |
Segmentation: strategic |
Information manipulation |
Sensitivity analysis |
Financial analysis |
SOFT |
Information manipulation |
Strategic group mapping |
Information manipulation |
Strategy cube |
Information manipulation |
SWOT |
Information manipulation |
Synergy matrix |
Information manipulation |
Technology-based resource allocation |
Information manipulation |
Technology grid |
Information manipulation |
Trends projection |
Forecasting method |
Value-based strategy |
Financial analysis |
Value chains |
Information manipulation |
V matrix |
Financial analysis |
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