a) 1 beg your pardon, b) I'm sorry to trouble you. c) May I interrupt you.
IV. Make up situations on the following:
arrive late for your lectures because of a traffic jam. Make
an apology and explain your reason.
2.You had a dental appointment but forgot all about it. Phone up
your dentist to apology.
3. Your colleague is asking you for the loan of some
are not able to help her. You"re a bit hard up at the moment.
4. You have delivered to your customer some damaged items in the consignment. Apologize to him, offering to replace them.
5. You want to pass someone to get to your seat in the conference
6. You have to break your promise to go to a party because you
have to complete an important report. Call your friend and apologize.
7. The smoke from your cigarette is making one of your col
leagues cough. Apologize and offer to put it out.
8. You're a salesgirl. You've given a customer the wrong change.
9. At a party a day ago you lost your temper with one
guests. You've just met him/her again and are apologizing for your
behavior, which you think was due to overtiredness. Your apology is
10.A man in the street is asking you the way to
the nearest under
ground station. You are not able to help him as youre a stranger your»,
11. For the first time in your life you've
arrived very late, and you
see your boss is annoyed. How do you apologize?
Unit 6. Requesting
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